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Questions most often put:
I. I have just joined to VA Austral but I did not receive the e_mail of confirmation, your system has a problem not? No, it is normal. To VA Austral, the board of directors studies your file before registering you in the company. II. I have just joined to VA Austral, but me cannot connect in my account. If you did not receive the e-mail of confirmation, it is because your account is not active, thus it is impossible to you to connect you. III. I was told that the board of directors studied my file before my registration, it means that it knows my password? No, the passwords are stored from your demand of registration in a data base. They become active, that if your callsign is added to the active members. IV. Is it compulsory to send a report of flight after every flight? No, send of report of flight is not compulsory but advised. Indeed, if you do not send a report of flight, your hours of flight will not be taken into account by the company, and thus you will not evolve in rank. V. I sent a report of flight, it was registered, but now I do not have it any more. In that case it is because the report was thrown rejected by the director of the flights. If you consult your e-mail, you will have a e-mail of confirmation of this action there, with the reasons of the refusal. VI. I sent a report of flight, but it does not appear in my page staff. There is a problem. In that case do not hesitate to contact a member of the staff (the webmaster rather) to indicate it to him. VII. I made an application for training, but I still had no answer. The formative have a life outside the VA, it is necessary to give to them the time to get organized. VIII. I made an application for training, but it was refused. We do not want of me? Obviously that not. All the formative are certainly occupied, and he must be asked to you to repeat your demand later. IX. I made a demand of exam, but I have had no answer. The examiners have a life outside the VA, it is necessary to give to them the time to get organized. X. I made a demand of exam, but it was refused. We do not want of me? Obviously that not. All the examiners are certainly occupied, and he must be asked to you to repeat your demand later. Here we are, we hope that this F.A.Q. can adjust most of your issues.
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